How to Make a Booking:

1. Choose Your Accommodation: Select your preferred accommodation, enter your travel dates, and specify the number of guests.
2. Provide Details: In the “Introduce Yourself to the Host” section, enter your phone number and any special requests, then submit your booking request.
3. Check Availability: After submitting your request, go to the My Reservations page by clicking your profile icon, and review your booking details. If you do not receive an availability update within 10 minutes, please call the contact number provided to confirm availability.
4. Make Payment: Once availability is confirmed, proceed to make the payment using the Pay Now button on the booking details page.
5. Payment Verification: After completing your payment, please allow some time for our team to verify the payment. Once verified, your booking will be confirmed.
6. Receive Confirmation: You will receive a booking confirmation voucher once your payment is successfully verified. You can also check the status of your booking anytime via your account dashboard.

Thank you for choosing to stay with us!

Instant Booking Process:

1. Select Accommodation: Choose your accommodation, enter your travel dates, and specify the number of guests. In the “Introduce Yourself to the Host” section, provide your phone number and any special requests.
2. Click on Instant Booking: After filling in your details, click on Instant Booking Now.
3. Enter Details: Enter your name and contact number, then accept our Terms and Conditions.
4. Proceed to Payment: On the payment page, enter your billing details, apply any available promo code, and choose your preferred payment method.
5. Complete Payment: After submitting your payment, please allow some time for our team to verify it. Once your payment is confirmed, your booking will be secured, and you will receive a booking confirmation voucher.
6. Check Booking Status: You can always check your booking status via your account dashboard.

For any assistance or inquiries before proceeding with your booking, feel free to call us on the number provided. We’re here to help!

Booking Time: 5-10 Minutes

Follow Our Simple 3-Step Booking Process:

Step 1: Choose Your Room
Step 2: Check Availability & Proceed with Booking
Step 3: Complete Payment & Get Instant Booking Confirmation

We’ve designed a smooth, easy, and efficient checkout experience to make your booking as simple as possible!

Important Note:

While Instant Booking follows the above steps, if any of our listings or rooms are set to Booking Request, the process differs slightly. Here’s how it works:

1. Submit Booking Request: Choose your preferred room and submit a booking request.
2. Host Confirmation: The host will confirm availability and rates. Please note that the final booking rate may differ from the displayed rate, as it is at the discretion of the host and the booking management company.
3. Payment Option: Once the host confirms availability, the payment button will be enabled, allowing you to process the payment.
4. Payment Verification: After payment is made, we’ll verify it.
5. Booking Confirmation: Once the payment is verified, your booking will be confirmed, and you will receive a confirmation voucher.

Thank you for choosing to stay with us!

As a small homestay establishment with a turnover below ₹20 lakh, we are not currently registered for GST, and therefore, we do not collect GST from our guests. However, should you require a detailed bill summary or payment receipt for any transactions, please feel free to request it. We will be happy to provide a copy for your records. Thank you for your understanding and support.

We recommend completing the full payment using a single payment method for a smoother and faster booking process. However, if you prefer to use multiple payment methods for a single reservation, please feel free to reach out to us. We’ll be happy to send you customized payment requests to accommodate your preferences.

We’ve partnered with trusted and secure payment providers like Razorpay, PayPal, and Paytm to offer you a wide range of convenient payment options—all in one place.

If you don’t find a payment option that suits you, simply reach out to us, and we’ll be happy to assist you with alternative solutions.

To Edit Or Remove A Payment Method Kindly Cancel Payment And Restart Your  Booking.

Cancellation Policy:

• Cancellation 30 days or more prior to check-in: 90% of the amount paid will be refunded.
• Cancellation 20 to 29 days prior to check-in: 50% of the amount paid will be refunded.
• Cancellation less than 20 days prior to check-in: No refund will be issued.

Important Note: Our standard cancellation policy does not apply to non-refundable bookings. Please ensure you review the cancellation policy specific to your booking at the time of reservation.

How to Cancel Your Booking:

You can easily cancel any of your existing bookings directly through our website in just 3 simple steps:

Step 1: Log in to our website using your registered email address.
Step 2: Click on your profile and select My Bookings.
Step 3: Click on the Cancel Reservation button, and your booking will be cancelled instantly.

Alternatively, if you prefer, you can send your cancellation request to our email:
homestay@mavallibeachheritage.com or WhatsApp +91 9901767993
Or simply reply to your Booking Confirmation email with your cancellation request.

Important Note: Our standard cancellation policy does not apply to non-refundable bookings. Please review your cancellation policy at the time of booking, published on your booking message/notification/email/voucher.

Once we receive your cancellation request, you will be promptly notified of your eligible refund amount, if applicable, based on your booking’s cancellation policy.

If you do not receive a notification within 24 hours, please feel free to contact us using the details provided on our website. We’re here to assist you!

We offer the flexibility to postpone your booking, but it can only be processed if you send us a postponement or cancellation request via email to homestay@mavallibeachheritage.com, through WhatsApp, or by simply replying to your Booking Confirmation email from your registered email address. Please ensure the request is submitted before or on your check-in date.

This system is designed to provide our guests with the flexibility to manage their stay with minimal cancellation charges, offering peace of mind in unforeseen circumstances.

We offer a maximum of 3 months from the date we receive your postponement or cancellation request to finalize and submit your confirmed postponed dates via email or WhatsApp. Once you submit your preferred dates, we will notify you of their availability.

If the submitted dates are not available, we will provide alternative available dates for you to choose from. This ensures you have ample time to plan your stay with flexibility.

Once we receive your confirmed postponed dates via email, your booking postponement will be processed on a priority basis, subject to room availability. You will receive a Booking Postponement Confirmation email or via WhatsApp  once the postponement is successfully completed.

Please note that after the postponement is confirmed, no further cancellation, postponement, or modification requestswill be entertained, nor will any refunds be issued.

Guests have the option to postpone their booking to any available date within the next 9 months from the date of postponement registration. Please note that there may be additional charges based on the current room rates for rescheduling, depending on the dates chosen.

Once the booking is successfully preponed or postponed, no further cancellation requests will be accepted, and no refunds will be issued.

3 months

If we do not receive your confirmed postponed dates within 3 months from the date of your cancellation request, the booking will be considered cancelled and terminated.

Refund Policy:

Upon receiving a cancellation request via email, the refund, if applicable, will be processed within 20 days after deducting any applicable charges, in accordance with our Homestay’s Standard Cancellation Policy.

• Cancellation 20 days or more prior to check-in: Guests will be eligible to receive 95% of the booking amount refunded.
• Cancellation 15 to 19 days prior to check-in: Guests will be eligible to receive 50% of the booking amount refunded.
• Cancellation 10 days or less prior to check-in: No refund will be issued.

Important Note: No refunds will be processed for non-refundable bookings or reservations marked as 100% non-refundable.

10 – 20 Days

100% Non-Refundable Booking will Be Issued No Refund Upon Cancellation.

TERMS AND CONDITIONS

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Mavalli Beach Heritage Home and the terms “Visitor” ”User” refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

ACCEPTABLE WEBSITE USE

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Mavalli Beach Heritage Home, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.mavallibeachheritage.com or their breach of the terms .

LIABILITY

User agrees that neither Mavalli Beach Heritage Home nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Mavalli Beach Heritage Home has been advised of the possibility of such damages.
User further agrees that Mavalli Beach Heritage Home shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Mavalli Beach Heritage Home shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Mavalli Beach Heritage Home’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Mavalli Beach Heritage Home, if any, that is related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Mavalli Beach Heritage Home or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

PRIVACY POLICY

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Mavalli Beach Heritage Home and the terms “You” /”Your” / “Yourself” refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and Mavalli Beach Heritage Home,Murudeshwar (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and Mavalli Beach Heritage Home, Murudeshwar for your use of the website “Website” (defined below).
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION
To avail certain services on our Websites, users are required to provide certain information for the registration process namely: – a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

COOKIES
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5.

INFORMATION SHARING
We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

How to Modify Your Booking:

You can easily modify any of your existing bookings directly through our website in just 3 simple steps:

Step 1: Log in to our website using your registered email address.
Step 2: Click on your profile and select My Bookings.
Step 3: Use the Modify option to update your reservation.

Alternatively, you can send your modification request to us via email at homestay@mavallibeachheritage.com, on WhatsApp, or simply reply to the Booking Confirmation email you received with your modification request.

Your request will be processed based on availability and at the discretion of the host and the booking management company.

You can easily and quickly cancel any existing booking directly through our website in just 3 simple steps:

Step 1:

Log in to our website using your registered email address.

Step 2:

Go to your profile and select My Bookings.

Step 3:

Click on the Cancel Reservation button, and your booking will be cancelled.

Alternatively, you can cancel your booking by sending a cancellation request to our email: homestay@mavallibeachheritage.com or simply reply to your booking confirmation email with your cancellation request.

We’ll take care of the rest!

Quickly and easily control and monitor all your bookings by logging into our website. Just click on My Profile and select My Bookings.

At The Time Of Your Booking or when the host confirms availability and rates

Full Refund Will Be Processed within 5-10 Working days To Your Bank Account.

Please note that while we will make every effort to assist you in locating and returning any lost items, we are not responsible for any personal belongings left behind. We will do our best to help recover your items, but it is ultimately the guest’s responsibility to keep track of their belongings during their stay.

You Sure Can, This Booking System Is Created For You To Process Bookings Smoothly With All Your Questions Pre-Answered, If You Still Have Any Questions Or Clarifications Kindly Get In Touch with Us Using Our Contact Details.

Simply Click Share Your Trip Through Your Profile Page By Logging In On Our Website.

Welcome to Mavalli Beach Heritage Homestay!
We are a homestay, not a resort or hotel. If you’re looking for a homely experience, you’ve found the right place in Murudeshwar. Here, you’ll experience the warmth and charm of staying in an authentic homestay, where the host and family also reside. Since it’s someone’s personal home, we have established certain house rules to ensure an enjoyable and hassle-free stay for all guests.

House Rules:

1. Cooperate with Hosts: Please respect and follow our general house guidelines.
2. Unmarried Couples: We do not permit unmarried couples.
3. Self-Service: We encourage guests to serve themselves, promoting a homely and relaxed atmosphere.
4. Quiet Hours: Kindly maintain silence to avoid disturbing other guests and the family.
5. Laundry Service: Available at a nominal charge.
6. Food Pricing: We charge a fair price for the food, based on the quality and quantity served.
7. Cooking Restrictions: Cooking by guests inside the house is strictly not allowed.
8. Meal Packages:
   • Veg Buffet Dinner: INR 400 per person
   • Non-Veg Buffet Dinner: INR 500 per person
9. Balance Payment: Any remaining amount post-booking must be settled at check-in.
10. Prepaid Bookings Only: Walk-ins are not entertained; all bookings must be prepaid.
11. Self-Service: Due to COVID-19, we are operating with minimal staff. Guests are encouraged to self-service.
12. Declaration Form: Kindly submit the attached self-declaration form prior to check-in via email/WhatsApp to streamline your arrival.
13. Room Bookings: Please note that we do not offer the entire bungalow or property for private use. Only the specific booked rooms will be available for guest accommodation.
14. Non-Refundable Booking: This is a 100% non-refundable booking. No modifications, cancellations, or changes are permitted after confirmation.
15. Housekeeping Policy: Due to COVID-19, housekeeping will not be available during your stay. For stays over 3 nights, you may request housekeeping, provided the room is left vacant for a minimum of 4 hours. To ensure safety, the room will be disinfected using fogging methods before cleaning.

Check-In & Check-Out:

• Check-In Time: 1:00 PM
• Check-Out Time: 12:00 Noon
• Valid ID Proof: Government-issued ID must be presented at check-in.

COVID-19 Safety Regulations:

• Maximum Occupancy: Limited to 11 guests to ensure safety and comfort.
• Social Distancing & Masks: Required at all times. We also encourage guests to follow safety protocols as outlined by the Government and WHO.
• Room Sanitization: Rooms are sanitized and kept vacant for 12 hours before new guest arrivals. We follow strict cleanliness and safety guidelines, including disinfecting all rooms, common areas, and dining areas.
• Self-Service Encouraged: We are operating with minimal staff. Self-service is appreciated.
• Kitchen Restrictions: Guests are strictly not allowed in the kitchen area.

Wi-Fi Access:

• Limited Wi-Fi: Available in the common lounge area. Due to the rural location, connectivity may not be ideal. We recommend using your personal portable hotspot if needed.

Alcohol & Smoking Policy:

• Alcohol Consumption & Smoking: Permitted in designated areas (private room balconies only). Smoking and alcohol consumption in common areas are strictly prohibited.

Dining & Food Policies:

1. Breakfast: Complimentary breakfast is served from 9:00 AM to 10:00 AM for guests who have opted for the breakfast package.
2. Food Orders: We do not serve pre-prepared food like typical restaurants. To enjoy freshly prepared homemade food, please place your meal orders in advance:
   • Lunch Orders: By 10:00 AM
   • Dinner Orders: By 5:00 PM
3. Dinner Options:
   • Veg Buffet Dinner: INR 400 per person
   • Non-Veg Buffet Dinner: INR 500 per person
4. Meal Requests: If you have opted out of the breakfast package and wish to add breakfast, please notify us by 4:00 PM the day before.
5. Dining Service Closes at 9:00 PM: Please ensure your meal is ordered before this time. No food services are available after 9:00 PM.

Other Important Information:

* You’ll be staying at someone’s house where the hosts also reside please stay and treat with care and respect.
* House doors & gates will close from 9PM-7AM for security purposes incase you wish to exit or enter the gates within this time kindly contact your stay host on the number provided or inform in advance.
* Please do not spray sanitizer or disinfectant on wooden furniture and surfaces in the room or inside the homestay,
* Please do not hang wet clothes to dry on any furniture or inside the room kindly use the clothesline only.
For clothes washing/pressing kindly request for laundry service.

• Room Cleaning Policy: For Housekeeping/room cleaning service kindly inform your stay host and provide your respective room keys and provide room vacant for minimum 1-2 hour Housekeeping/room cleaning service timings 11:00AM-12:30PM.
• Check-In Formalities: Guests must complete and submit the Self Declaration Form and carry a valid government-issued ID for smooth check-in.
• Parking Restrictions: Tempo Traveller or Mini Bus cannot enter the premises and must be parked outside the main gate.

Additional Notes:

• Footwear Policy: Please bring your own indoor slippers, as outside footwear is not allowed inside the homestay.
• Noise Level: Please maintain a peaceful environment to ensure comfort for all guests.
• Dining Service: Our dining services conclude at 9:00 PM, and no food will be served after that.

We appreciate your understanding and cooperation in following our house rules and COVID-19 safety guidelines. We look forward to hosting you and making your stay in Murudeshwar a memorable and comfortable one!

As a homestay, we don’t serve pre-prepared food like most restaurants. If you’d like to enjoy fresh, homemade meals during your stay, we kindly request that you place your food orders in advance.

• Lunch Orders: Must be placed before 10 AM
• Dinner Orders: Must be placed before 5 PM

If you have opted for a non-breakfast package at the time of booking and would like to include breakfast, please inform your host by the previous day so we can make the necessary arrangements for you.

Please contact your host directly to place your food orders or request breakfast. Thank you!

CHECK IN CHECK OUT : 1 PM check-in & 12 noon check out.

At Mavalli Beach Heritage Home, we strive to provide our guests with a comfortable and enjoyable stay. We understand that last-minute issues may arise despite our best efforts. To ensure a smooth resolution process, we have established the following compensation policy:

Issue Reporting
If you experience any inconvenience during your stay, please address your concerns in writing to the reservations number used for your booking. We will create a complaint ID and prioritize your issue. Our team will make every effort to resolve it within six hours.

Compensation Chart
If a resolution is not achieved within this timeframe, you may be eligible for compensation based on the following scale:

– Minor Issues (e.g., noise, minor cleanliness concerns): ₹500/-
– Moderate Issues (e.g., lack of essential amenities): ₹1000/-
– Severe Issues (e.g., safety concerns, significant disruptions): ₹2000/-

Please note that all claims must be submitted in a respectful manner, avoiding any arguments or confrontational behavior towards our staff.

Commitment to Quality
We assure you that each room is thoroughly cleaned and inspected by our housekeeping supervisor prior to check-in. While we work hard to maintain high standards, unforeseen circumstances may occasionally arise. We appreciate your understanding and cooperation in these matters.

Our goal is to ensure your satisfaction, and we are dedicated to addressing any issues that may occur during your stay. Thank you for choosing Mavalli Beach Heritage Homestay. We look forward to providing you with an enjoyable experience.