For Booking Request : Choose your accommodation enter your travel dates and number of guests and mention your phone number or any special request in the “introduce yourself to the host” section and submit your request then by clicking your profile icon go to my reservations page and click on your booking details if you do not receive availablity update within 10 Minutes please call on the contact number to confirm availability once the availability is confirmed go ahead and make the payment using the pay now button provide in your booking details page, upon completion of your payment kindly allow the reservations to verify your payment and confirm your booking once your payment is verified you will receive your booking confirmation voucher. You can also check your booking status via your account dashboard.

Instant Booking: Choose your accommodation, enter your travel dates and number of guests and mention your phone number or any special request in the “introduce yourself to the host” section and then click on instant booking now enter your Name and Number and accept our terms and conditions and proceed to payment page here enter your billing details and apply any promocode if available and proceed to payment complete your payment using payment method of your choice, upon completion of your payment kindly allow the reservations to verify your payment and confirm your booking once your payment is verified you will receive your booking confirmation voucher. You can also check your booking status via your account dashboard.  Feel free to give us a on the Number Provided Before Proceeding With Booking or Any assistance related to Booking.

Booking Time : 5-10 mins

Follow Our 3 Step Booking Process :

Step 1 – Choose Room

Step 2 – Check Availability & Proceed Booking

Step 3 – Complete Payment & Get Booking Confirmation Instantly.

We Have Created A Smooth,Easy,Simple & A Much Efficient Checkout Experience Just For You,

As We Are A Small Homestay Establishment Coming Under The Below 20 Lakh Turnover Category We Currently Don’t Have GST & we Don’t Collect Any GST From Our Customers. If You Have Made A Payment  You Can Always Demand For A Bill Summary Or A Payment Receipt For The Same & we Will Be Glad To Share The Copy Of The Same With You.

We Would Recommend To Complete Full Payment with A Single Payment Method But If You Would Really Prefer to Use More Than One Payment Method For A Single Reservation Kindly Reach Out To Us And We Will Send You Custom Made Payment Requests.

We Have Partnered With The Safe & Best Payment Providers Like Razorpay,Paypal,Paytm To Bring To You All Your Convenient Payment Options That You Would Love At One Place.

And Yet, If You Don’t Find Your Suitable Payment Option Simply Reach Out To Us And We Will Be Glad To Assist You.

To Edit Or Remove A Payment Method Kindly Cancel Payment And Restart Your  Booking.

CANCELLATION POLICY :

If the guest/s cancel their reservation before 30 Days prior to Check-In, they will receive 90% of the amount paid, refunded back.
If the guest/s cancel their reservation before 20 Days prior to Check-In, they will receive 50% of the amount paid, refunded back.
If the guest/s cancel their reservation before 15 Days prior to Check-In, there will be no refund.

Important Note: Homestay’s Standard Cancellation Policy Does Not Apply On Non-Refundable Bookings,Please Make Sure Of Your Cancellation Policy At The Time Of Booking.

You Can Cancel Any Of Your Existing Booking Easily & Quickly Directly Through Our Website In Just 3 Steps.

Step 1 – Log In Our Website Using Your Registered Email Address

Step 2 – Click On Your Profile And Select My Bookings

Step 3 – Click The Cancel Reservation Button, & Your Booking Will Be Cancelled

OR

To Cancel Your Booking Kindly Send Us Your Cancellation Request  to Our Email ID: homestay@mavallibeachheritage.com Or Simply Reply Back On The Booking Confirmation Mail You Received  Mentioning Your Cancellation Request

Note: Homestay’s Standard Cancellation Policy Does Not Apply On Non-Refundable Booking,Please Make Sure Of Your Cancellation Policy At The Time Of Booking.

After We Receive Your Cancellation Request You Will Be Notified Immediately With Your Eligible Refund Amount if Any ,Calculated as Per Your Booking’s Cancellation Policy.

If You Do Not Receive A Notification Within 24 Hours Feel Free To Contact Us Using Our Contact Details.

Booking Postponement Will Be Entertained Only If You Send Us A Postponement/Cancellation Request Via Mail to Our Email ID: homestay@mavallibeachheritage.com Or By Simply Replying Us Back On The Booking Confirmation Mail You Received on Your Registered Email ID Mentioning Your Postponement/Cancellation Request Before or On Your Check In Date.

A Maximum of 3 months duration is provided to To The Customer  Starting From The Date we Receive the Postponement/Cancellation Request From The Concerned Customer to Decide/Plan & Submit their Confirmed Postponed Dates Via Email/Whatsapp Afterwhich The Customer Will Be Notified On Availability For The Submitted Dates If The The Submitted Dates Are Not Available Alternate Available Dates Will Be Shared With The Customer To Choose From.

Once We Receive Submission of Your Confirmed Postponed Dates Via Email Your Booking Postponement will be Accepted and Completed on priority basis based on Our Room Availability.You Will Receive A Booking Postponement Confirmation Mail Once the booking is Successfully Preponed or Postponed, No further cancellation/postponement/modification  requests will be entertained nor any type of refund will be issued.

9 months

Guests will have an option to postpone their booking to any of The 9 months that are available to be reserved Starting From The Date Of Postponement Registration, There Will be Extra Charges on the Current Room Rates for postponing or preponing the reservation depending on the Dates Chosen. Once the booking is preponed or postponed, no cancellation request will be entertained or refund will be issued .

3 months

Incase We Do Not Receive The Confirmed Postponed Dates within 3 months From The Date Of Cancellation The Particular Booking Will Be Deemed Cancelled & Terminated.

REFUND POLICY:

On receiving the cancellation request via email,The refund amount if any will be processed to the individual customer within 20 days after all necessary amount deductions complying to our Homestay’s Standard Cancellation Policy.

Guests Will Be Eligible To Receive 95% Of The Booking Amount Paid, Refunded If the guest/s cancel their reservation before 20 Days prior to Check-In,

Guests Will Be Eligible To Receive 50% Of The Booking Amount Paid, Refunded If the guest/s cancel their reservation before 15 Days prior to Check-In,

Guests Will Not Receive Any Refund If the guest/s cancel their reservation before 10 Days prior to Check-In,

Important Note: No Refund will be processed For Non Refundable Bookings Or For Reservations Which Are Marked as 100% Non Refundable Booking.

10 – 20 Days

100% Non-Refundable Booking will Be Issued No Refund Upon Cancellation.

Refunds Will Be Processed To The Customer Through The Below Mentioned Modes

Refund Transaction Modes : If Customer Paid by

• Credit Card Payments – refunds will be issued to the original credit card provided at the time of Booking.
• Payment Gateway Payments – refund will be made to the same account through which the booking payment was made.
• Bank Transfer Payments – Refund Will be made to the individual customer’s bank account which Should Be provided by the customer attached in their cancellation request mail.

TERMS AND CONDITIONS

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Mavalli Beach Heritage Home and the terms “Visitor” ”User” refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

ACCEPTABLE WEBSITE USE

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Mavalli Beach Heritage Home, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.mavallibeachheritage.com or their breach of the terms .

LIABILITY

User agrees that neither Mavalli Beach Heritage Home nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Mavalli Beach Heritage Home has been advised of the possibility of such damages.
User further agrees that Mavalli Beach Heritage Home shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Mavalli Beach Heritage Home shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Mavalli Beach Heritage Home’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Mavalli Beach Heritage Home, if any, that is related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Mavalli Beach Heritage Home or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

PRIVACY POLICY

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Mavalli Beach Heritage Home and the terms “You” /”Your” / “Yourself” refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and Mavalli Beach Heritage Home,Murudeshwar (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and Mavalli Beach Heritage Home, Murudeshwar for your use of the website “Website” (defined below).
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION
To avail certain services on our Websites, users are required to provide certain information for the registration process namely: – a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

COOKIES
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5.

INFORMATION SHARING
We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

You Can Modify Any Of Your Existing Booking Easily & Quickly Directly Through Our Website In Just 3 Steps.

Step 1 – Log In Our Website Using Your Registered Email Address

Step 2 – Click On Your Profile And Select My Bookings

Step 3 – Modify Your Reservation Using The Modify Option

OR

To Modify Your Booking Kindly Send Us Your Modification Request  to Our Email ID: homestay@mavallibeachheritage.com Or Simply Reply Back On The Booking Confirmation Mail You Received  Mentioning Your Modification Request, and it will be entertained based on availability.

You Can Cancel Any Of Your Existing Booking Easily & Quickly Directly Through Our Website In Just 3 Steps.

Step 1 – Log In Our Website Using Your Registered Email Address

Step 2 – Click On Your Profile And Select My Bookings

Step 3 – Click The Cancel Reservation Button, & Your Booking Will Be Cancelled

OR

To Cancel Your Booking Kindly Send Us Your Cancellation Request  to Our Email ID: homestay@mavallibeachheritage.com Or Simply Reply Back On The Booking Confirmation Mail You Received  Mentioning Your Cancellation Request

Control & Monitor All Your Bookings Easily By Logging in On Our Website > Click My Profile > Select My Bookings.

Control & Monitor All Your Bookings Quickly & Easily By Logging in On Our Website > Click My Profile > Select My Bookings.

At The Time Of Your Booking

Full Refund Will Be Processed within 5-10 Working days To Your Bank Account.

Kindly Inform The Homestay Directly By Contacting And Identifying The Item Properly If The Homestay Has Any Such Item Suiting Your Description In Their Lost & Found Section We Wil Verify It with You & Will Pack & Send It To Your Address after The Parcel/Courier Charges Have Been Paid.

You Sure Can, This Booking System Is Created For You To Process Bookings Smoothly With All Your Questions Pre-Answered, If You Still Have Any Questions Or Clarifications Kindly Get In Touch with Us Using Our Contact Details.

Simply Click Share Your Trip Through Your Profile Page By Logging In On Our Website.

NOW BOOK YOUR STAY WITH UTMOST CONFIDENCE

CLEANLINESS AND SAFETY HAVE ALWAYS BEEN OUR FIRST PRIORITY :

For nearly 5 years, Mavalli Beach Heritage Home has adhered to the highest standards of cleanliness and safety protocols. Our Homestay have always been scrupulously cleaned and sanitized every day. But now more than ever, our existing practices are being enhanced to include several pre-emptive cleanliness measures, guaranteeing guests the peace of mind to enjoy their vacation with the utmost confidence.

WE’RE PRUDENT ABOUT PREVENTION

Prevention is the key to safeguarding the health of Our Team and Our Guests. We’ve upgraded ourselves to include the appropriate measures needed to address new protocols, As Stated By The Department of Tourism, Government of Karnataka,World Health Organization (WHO) And MOHFW  Accommodation Operational Guidelines.

NEW WAYS WE’RE SAFEGUARDING YOUR STAY

Our new Protocol of Cleanliness encompasses added health and wellbeing requirements across all points of contact at our Homestay, including common areas,Dining Area and kitchens,guest rooms, activities, and includes all behind-the-scenes operations. We’re leaving no stone unturned as we prepare to welcome guests back to the beauty and warmth of Murudeshwar in a friendly, clean and, most importantly, safe environment.

• For Our Guests safety & Comfort We Have Reduced Our Maximum Occupancy to 12 Guest Members.
• Rooms Are Kept Vacant For Upto 24-hours Before guests Every Guest Check-in.
• Hand sanitizer available For Guests & Staff
• Contactless check-in and check-out
• Highly Disinfected Linens
• One Can Book all 4 Rooms Accompanying Family Members And Close Friends to Make Your Stay Even More Comfortable And Private.

CHECK-IN FORMALITIES:

• Guests Will Be Given A Digital Form Prior to Check in ,which has to be filled and Submitted by all Guest Members Prior To Check In.
• Aarogya Setu App Is A Compulsion and Has To Be Installed in every Respective Guest Member’s Smartphone Device.
• We Strictly Won’t Be Allowing Entry For Any Virus Infected Person or Persons Having Any Virus Infected History Or Virus Related Symptoms in Our Property.
• All Guests Should and Must Have Had Followed The Lockdown Regulations in The Right manner and Had Quarantined themselves As Responsible Citizens of our Country for the last 2 months.
• Guests Have To Wear Face Mask and Have to Sanitize Before Entering the Home Stay Premises.
• Guests’ temperatures will be checked upon arrival to the Home Stay as a precautionary measure. Temperatures exceeding 99.5F/37.5C will be considered out of range. Additional temperature checks may be done at the guest’s request for the duration of stay.
• Guests Luggage and Belongings will Also Be Sanitized.

OUR HOSPITALITY:

We Have always been about Welcoming,Warmth and Providing Our Guests A Homely Atmosphere,But Given This COVID-19 Situation We Humbly Request Our Guests To Feel Comfortable At Home But At the Same Time Be Understanding and Cooperate By Strictly Following Physical/Social Distancing and Other Rules for The Safety of Yourself Your Family and Our Team Members.

AIRPORT TRANSFERS:

We use private transfers for all guests. We have reduced the number of guests transported in every type of vehicle to ensure proper social distancing. In addition, driver will be wearing a mask and gloves and will be provided with sanitizer for use by each guest. Vehicles will also be re-sanitized after every trip.

NEW AT-HOME TO IN-ROOM EXPRESS CHECK-IN

Guests can now check-in online, letting them skip the front desk and go directly to their room. As always, a refreshing Welcome Drink will be waiting for them, and 1 small Personal use Hand Sanitizer will be provided during their stay.

CERTIFIED SANITIZED GUEST ROOMS

Mavalli Beach Heritage Home is introducing even more robust housekeeping measures to ensure a hospital-grade, sanitized environment according to the strictest protocols. All linens will be cleaned every day, and all mattresses and pillows will be disinfected daily. After every room is thoroughly cleaned, the door will be locked, until the guests arrive. Accompanying staff member will respray and disinfect both the inside and outside of door handle with disinfectant upon leaving the room

• The introduction of additional hospital-grade disinfectants including: Sodium Hypochlorite 1% ,Iso-propyl 70%
• Electrical Fog sprayers for advanced sanitation cleaning
• AC Vents in guest rooms will be sanitized upon every arrival and departure
• Room wares (coffee cups, spoons,kettle) to be washed and sanitized in the main kitchen
• Our Housekeeping will be equipped with PPE– disposable gloves, reusable mask, disposable protective aprons
• Housekeepers will consistently maintain all equipment care Standard Operating Procedures clean and sanitize all equipment (mops, mop buckets, dust bins, cart) with the recommended cleaning chemical and sanitizing agent
• Placement of anti-bacterial gels and soaps in each guest room bathroom

PHYSICAL DISTANCING PRACTICES

Mavalli Beach Heritage Home has always been about Welcoming,Warmth and A Homely Atmosphere, and that means our guests have the space to feel like it’s just the two of them, alone together. Our Open Areas bring in fresh breezes from the ocean. And now we have introducing ways to encourage our guests to maintain safe social distancing while still providing a relaxing Homely experience. This includes:

• We Have Now Restricted  our Maximum Number of Suite Rooms to 3.
• You Can Book Our 3 Rooms Accompanying friends and Family to make your stay Comfortable.
• Extended check-in times between guests
• Safe distance table setups in our Dining Areas
• Namaste and a Nod will replace handshakes
• Only one couple will be permitted to check in at a time.

OUR TOUCH POINT CLEANING PRACTICE

We have undertaken a thorough assessment of all points of guest contact throughout our homestay and this has enabled us to focus on hygiene practices. Our key Touch points included are:

LOUNGE AREA

GUESTS UPON ARRIVAL

FOOD & BEVERAGE (Dining Rooms)

HOUSE KEEPING AND LAUNDRY

STAIRS

TEAM MEMBERS

BATHROOMS

SUPPLIERS AND RECEIVING GOODS

ALL PUBLIC/COMMON AREAS

BACK OF THE HOUSE AREAS (kitchens, store rooms, offices, etc.)

AC VENTS

SUITE CLEANING TOUCH POINTS:

COFFEE TEA STATIONS | Clean and disinfect

CLOSET | Cleaned and disinfected daily

AC DUCT | Sanitized

TELEVISION & ALL ELECTRONICS | Cleaned and disinfected

FURNITURE | Clean and disinfect daily

PLACEMENT OF ANTI-BACTERIAL GELS AND SOAPS

FLOORS | Swept,Steamed and sanitized daily

SOFT FURNISHINGS | Sanitized with Disinfectant using a handheld Fogging Machine

BEDDING & LINENS| All bed linen is laundered Using WHO Recommended Chemicals and changed daily

ELECTRICAL FOG MACHINE | For advanced sanitization

BATHROOM | Clean and disinfect shower walls, faucets, floor with the approved multipurpose cleaning and disinfectant

HARD SURFACES | Clean and disinfect with the WHO recommended cleaner and disinfectant

ROOM KEYS | All items that come in physical contact with guests or staff, including Room Keys, are sanitized before distribution.

This all-encompassing approach starts from the moment guests arrive, through to the entire in Homestay experience up until our farewell.

KITCHENS

• All Team Members will wear face masks,head covers and gloves.
• All food preparation and storage surfaces will be sanitized regularly.
• All serving line plates, cups, cutlery, napkins and trays will be removed when not in use.

DINING ROOMS

• All Team Members will wear protective masks and gloves
• All frequently used dispensing machines, will be cleaned and sanitized
• Host will provide sanitizer at the entrance and require guests usage
• Menus will be cleaned and sanitized after each guest/table use
• All tables and chairs and service stations will be cleaned with a detergent solution and sanitizer after every use
• Social distancing practices will be adhered to and monitored.
• All condiment bottles and salt and pepper shakers will be cleaned and sanitized after every individual use
• Buffets will no longer offer self-service and instead will be served by an attentive staff member

IN-ROOM DINING

• All equipment will be sanitized prior to assigning for the shift
• ll doors, handles and high contact surfaces will be sanitized at least once in 5 hours
• Servers will wear disposable gloves to collect trays, discarding the gloves immediately after the tray and all its contents have been delivered to the dishwashing area
• Food trays will be set outside room entrance for delivery and guest will be notified

SAFETY AND OUR TEAM MEMBERS

We’re setting an even higher baseline for good health with new requirements for our staff members.

• Frequent Use of Hand sanitizer.
• Wearing protective face gear and gloves at all times
• Having their temperature checked before beginning of shift
• To ensure all team members stay healthy both in and outside the workplace, they will be provided with ongoing specialized training on prevention and sanitization practices.

SUPPLIER-HELD STANDARDS

Even our vendors, suppliers, and partners will be held to the Protocol of Cleanliness by:

• Restricting delivery windows and limiting physical contact
• Sanitizing all touch points, including equipment, storage spaces, and access areas
• Removing all outer packaging upon delivery to eliminate any contaminants
• All Sourced Products From Outside Are Sanitized Before Entering the Homestay.

CHEMICALS USED FOR DISINFECTION & SANITIZATION :

• Savlon & Dettol Surface Disinfectant Sprays
• Sterlo Max – Iso Propyl Alcohol & Hydrogen Peroxide Liquid
• Sodium Hypochlorite 1% Liquid Chemical for Linens & Floor
• Nim Wash Liquid for Vegetables & Fruits
• Lizol & Dettol Floor Disinfectant Liquids.
• Harpic Liquid For Toilet Bowls
• Dettol & Savlon Laundry Sanitizer & Disinfectant For Linens

We are a Homestay not a Resort or a Hotel.If you are looking for a Homely stay then this is the right place for you in Murdeshwar .Being a Homestay we do not have any type of attenders/waiters or room boys. You are also saved from paying any extra taxes being A small establishment (Homestay) we don’t charge our customers for any additional taxes.

HOUSE RULES:

• Please cooperate with the hosts and follow general regulations
• Un-Married couples are not allowed.
• Please feel free to serve yourself. We Highly encourage Self Service
• Please feel like home.
• Normal Silence should be maintained in the Homestay As a step to prevent any Disturbance to other Guests/Family.
• Laundry Service is available on a nominal charge.
• We charge The Right Price for The Food we  provide with respect to the quality and quantity of food served.
• No Cooking Allowed for Guests inside the House.
• Veg Buffet Dinner : INR 400 PP | Non Veg Buffet Dinner : INR 500 PP
• Incase of any Balance Amount Post Booking Please do the full payment on arrival.
• We Do Entertain Walk – In Customers, Being a Homestay we accept Pre – Paid Bookings Only.
• We Encourage Our Guests Self – Service As We Are Operating With Minimal Staff Due To COVID-19.
• Kindly Fill & Submit The Self Declaration Form Attached In This Mail Via e-Mail/Whatsapp Priorly, To Smoothen Your Check-In Process.
• PLEASE BE INFORMED : We Do Not Provide The Whole Bungalow Or Property For A Guest Booking,Only The Individual Booked Rooms inside the Bungalow Will Be Provided For Accommodation and Guest Use.
• This Is A 100% Non- Refundable Booking.No Modifications Or Changes Will Be Entertained in This Booking.
• ROOM CLEANING/HOUSEKEEPING POLICY : Due To COVID-19 There Will Be No Housekeeping/Room Cleaning Facility Available.We Request Our Guests To Kindly Maintain Their Respective Rooms Clean During Their Period of Stay.For Bookings Above 3 Nights,Guests Can Request For Housekeeping Provided That The Room Should Be Given Vacant For Minimum 4 Hours For Cleaning.Note:For the Safety of Our Staff Members We Fog-Disinfect The Room For Minimum 30-60 mins Before They Can Enter The Room For Cleaning.
• CHECK IN CHECK OUT : 1 PM check-in & 12 noon check out.
• Valid Government Issued  ID proof is mandatory and Must Be Produced at the time of check in..
• This is a Homestay.
• Kindly Carry Your Own Personal Home Sandals as Outside Footwear is Not Allowed Inside The House.
• COVID SAFETY REGULATIONS : Avoid Unnecessary Touching of Multiple Surfaces & Entry For Guests Is Strictly Not Allowed Inside The Kitchen Area.Social Distancing to Be Followed At All Times, Wear A Mask. For More Safety Regulations Kindly Refer To Our SAFETY PROTOCOL.mentioned on our website.Due To COVID-19 :We Have Reduced Our Maximum Occupancy to 11 Guests Members at A Time To Make Our Guests Feel Safe & Comfortable, You Can Also Avail an Option to Book All 4 Rooms (Subject to Availability) Accompanying Your Family Members And Close Friends to Make Your Stay Even More Comfortable And Private.Rooms Are Sanitized & Kept Vacant For up to 12 hours Before Guest Check-In.We Follow All WHO & Government Stated Operational Guidelines.We Encourage Our Guests Self Service as We Are Operating with Minimal Staff Members. We Expect Our Guests To Follow All COVID-19 Travel Guidelines Strictly as per the Government COVID-19 Tourists Protocol.These Measures are Taken to Ensure our Guests a Safe & Comfortable Stay.Kindly Visit our Website By Clicking The Link Provided for more Information.
• WIFI ACCESS : Free Limited Wi-Fi Access Available Only In The Common Lounge Area.Being A Rural Area The WIFI Connectivity Available At The Homestay is Not Good. It is Advisable to Carry Your Own Portable Wifi Hotspot.
• KINDLY NOTE : Alcohol Consumption & Smoking Is Prohibited In Common Areas, Guests Are Allowed To Consume Alcohol & Smoke In Their Respective Room’s Attached Balcony. We Don’t Have A Bar On Site.
• Particulars in A Succesfully Generated Booking is Irrevocable and cannot be altered or any modifications is not allowed upon Booking Confirmation.
• Complimentary Breakfast Will Be Served For Guests Who Have Opted For The Breakfast Package From 9 AM – 10 AM.
• Cooking Food is Strictly Not Allowed for Guests Inside the Homestay Premises.
• Tempo Traveller/Mini Bus Cannot Enter The Homestay Premises and will have To Be Parked Outside The Main Gate..
• You Can Carry A Print out or Produce the Confirmation Mail at the Time of Check In.
• Normal Silence should be maintained in the Homestay as a step to prevent any Disturbance.
• Our Dining Service Closes At 9:00 PM.Restaurant or any Food Service Will Not Be Available after 9:00PM.
• We Serve Homemade Healthy Food Prepared Freshly with Locally Sourced Organic Ingredients.
• If You Have Opted for a Non-Breakfast Package and would like to Have Breakfast, Please inform The Previous Day within 4PM.
• FOOD ORDER POLICY : Being A Homestay We Don’t Serve Prepped Food Like Most Restaurants So If You Would Love To Have Freshly Prepared Home-Made Food At Our Place We Request You To Kindly Place Your Food Order Well In Advance. For Lunch ,Order Should Be Placed Before 10 AM And For Dinner,Order Should Be Placed Before 5 PM.Please Place The Order By Calling The Homestay’s Direct Contact Number If You Are Not Present In The Homestay During The  time.

Being A Homestay We Don’t Serve Prepped Food Like Most Restaurants So If You Would Love To Have Freshly Prepared Home-Made Food At Our Place We Request You To Kindly Place Your Food Order In Advance.

• For Lunch ,Order Should Be Placed Before 10 AM And
• For Dinner,Order Should Be Placed Before 5 PM.
• Please place the order by contacting your stay host

CHECK IN CHECK OUT : 1 PM check-in & 12 noon check out.

• Kindly share your pet information like pet type, pet age, pet breed & pet photo prior to booking.
• Kindly prevent your pet from soiling or fouling the homestay it would be the pet owners responsibility to clean.
• The owner of the pets should take care of their pets and should not be left unattended at the homestay.
• Barking dogs are not allowed inside the bungalow as a sign to prevent disturbance to other guests.
• If the pets damage or spoil anything in the homestay premises the pet owner would be held solely responsible to pay for the damages etc (Ex:Bedsheets,Bed,Walls,Furnitures etc)
• Pets are not allowed in the common areas like lounge,dining space etc.
• Kindly carry your pets vaccination certificate.
• For more information please contact your stay host.
• Please accommodate your pet in your respective room’s attached balcony,
• Pets are restricted in the bedroom area.
• Please carry along your pet bed or other special requirements for your pet.
• We request you to kindly comply with our pet policy implemented by the homestay.